Terms and Conditions

Terms and Conditions

By booking you agree that your purchase is governed by these Terms and Conditions

Booking Terms and Conditions

1. Tickets will not be refunded after purchase unless outlined by applicable laws. Any refund payable will be made to the original purchaser via the original payment method.

2. Tickets may be exchanged between performances of the same event, subject to availability and payment of a handling charge.

3. Management reserves the right to refuse admission and in such an event, the patron will oblige by any and all refund or cancellation policies as applicable.

4. Management reserves the right to restrict the use of cameras and recording equipment.

5. Unless with permission from Crowdtronic, purchased tickets may not be re-sold above their face value. Such tickets may be cancelled without a refund.

6. Crowdtronic will not be responsible for any expenses incurred by the ticket holder in the event that the venue is closed or any events are cancelled due to unforeseen circumstances.

7. Refunds will not be permitted for refusal of entry or ejection from the venue or the failure to follow these terms and conditions.

8. Replacement of lost, stolen, or missing tickets may be permitted at Crowdtronic’s sole discretion, and fees may apply.

9. Crowdtronic reserves the right to adjust ticket pricing without prior notification

10. Legal and valid identification is required to be shown at the point of entry for any event limited by age

10. All persons entering any venues of the Australia Tour Music Concert must present a valid ticket. Crowdtronic may refuse entry to any of its venues without the presentation of a valid ticket

11. COVID-19 & Government-directed closures: If an event is cancelled or rescheduled due to government directives, Crowdtronic will follow the standard terms and conditions that were applicable at the time of ticket purchase. Ticket holders are able to donate the price paid for the ticket to the presenting company.

12. Tickets will be delivered to you by the method you select during the booking process. If tickets are sent using Registered Post or Courier service, they will only be sent to addresses where the purchaser can sign for the delivery. Mail delivery option will cease to be offered 60 days before the event.

13. In some circumstances, You may be able to pay for Your ticket over time, in instalments. If both parties agree to this payment option, You agree that We can charge your credit card a deposit, a booking fee (if any), and the number of specified instalments before sending you a confirmed ticket.

14. You agree that you only have a reservation for a ticket and are not entitled to an actual ticket to the relevant event until the full payment of the ticket and associated fees is made to Us.

15. If your credit card details change before you pay any instalment due, you agree to contact Us to update your credit card details.

16. You agree that if, for any reason, We are not able to process any of the instalments on their due date, Your reservation for the ticket will be cancelled and your deposit and any booking fee paid shall be forfeited by You to Us.

17. If we do cancel your reservation, We agree to repay any instalment (other than the deposit and any booking fee) you have paid to Us back to the credit card you specified at the time of selecting the pay overtime option, provided that the credit card remains valid.

18. Our goods and services come with consumer guarantees that cannot be excluded under Australian Consumer Law. Those consumer guarantees apply in addition to any other express warranties which we provide under this Agreement. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage

19. These Terms and Conditions shall be governed by the laws of the State of Victoria, Australia but legal proceedings may be commenced in any Australian State or Territory.

20. If you are concerned about using your credit card online, please contact us for assistance

21. If you deny or dispute a charge on your credit card made by us, please contact us immediately. We consider credit card fraud to be a serious offence and we aim to fully prosecute each case possible.

Terms and Conditions of using this site

1. By using this website you are agreeing to these Terms and Conditions. If you don’t agree to these Terms and Conditions Crowdtronic does not give permission for you to use this website